Shopify is one of the leading e-commerce platforms used for both online stores and point-of-sale (POS) locations. Our client, operating in the e-commerce sector, required a reliable integration between Shopify and Dynamics 365 Finance and Operations (D365FO) to seamlessly synchronize data between these two systems.

• • The integration enabled the client to efficiently plan purchases, production, logistics, and financial results based on orders coming from Shopify
• • The scalable and fast integration can handle thousands of messages per day
• • Changes in the integration do not require development in D365FO, only adjustments in DMF settings and external service development

System integration requires a deep understanding of the architecture and technical capabilities of the systems being integrated. Our integration experience goes beyond just D365FO. We deliver reliable, high-performance, and scalable integrations based on the specific needs of the business.

Develop a two-way integration solution between Shopify and D365FO. Integration should include data on warehouse inventory, price lists, customers, orders, returns and order statuses, as well as synchronization of document-related adjustments.

Architecture Development: we developed the integration architecture, which describes the integration components, data flows, and the data itself.
Shopify Integration: for integration with Shopify, we developed a separate C# service that retrieves data from Shopify using the GraphQL API and transfers it to an intermediate Azure SQL database.
D365FO Integration: For uploading messages into D365FO and exporting data to Azure SQL, we utilized the standard Data Management Framework (DMF) and leveraged retail functionality to enable more flexible order management.